A referral is only useful if you know what to do with it. After a car accident, you might be waiting for a specialist to call, unsure who has your imaging report, or wondering whether a change in symptoms should be discussed before your next visit. At Florida Injury Centers, our patient advocates help with those practical steps while your physician stays involved in your care.
Watch: What happens after your first visit?
Dr. Kevin Huffman explains how our team helps you follow through on appointments and stay in touch with your physician.
Call your patient advocate when an appointment gets stuck
If a referred office hasn’t called, you need to reschedule, or you don’t know where a report should go, tell your patient advocate. They can help you identify the next step, coordinate appointments with participating offices, and route questions to the right person.
If you already see a provider you trust, tell us. We can discuss how that care fits into your plan. Affiliate practices are independently operated and provide their own in-person services.
Bring medical questions back to your physician
Tell your physician what has changed since your last visit, what is still difficult in daily life, and what questions you have about the plan. Ask who will review any outside reports with you and when you should check in again. Your physician can decide whether to reassess the plan. Imaging, rehabilitation, and specialist visits are recommended when medically indicated for your situation.
Keep three things handy between visits
- The next appointment and who is arranging it.
- Any report or result you’re waiting for and who will review it.
- A short note on what has changed and the questions you want to ask.
For more on preparing questions and keeping track of results, see MedlinePlus: Talking With Your Doctor.
To discuss injury care or get help with your next step, call Florida Injury Centers at 866-402-4250.
Florida’s Medical Home for Injury Care.