For Florida personal injury attorneys, referring an injured client is only the beginning. The client may still need medical guidance, help following through with appointments, and ongoing communication between the care team and the law firm.
In this video, Dr. Kevin Huffman, D.O., explains how Florida Injury Centers brings physician access, patient advocacy, and case management together.
Physician access throughout the course of care
Medical questions do not always arise during office hours. FIC provides 24/7 physician access for medical concerns, with ongoing physician involvement as a client moves through care. When appropriate, direct medical guidance may help a patient understand the next step. Emergencies still require emergency services.
Patient advocates help clients follow through
A treatment plan is useful only when the patient can follow it. FIC’s patient advocates stay in contact with clients and support follow-through with treatment, imaging, and specialist appointments. This provides another point of contact when a client encounters an obstacle or misses a step in care.
Communication with your firm’s case managers
FIC’s case managers work with law firm case managers on medical reports and care updates. When the team identifies missed treatment, imaging, or specialist appointments, the goal is to bring those issues to the firm’s attention promptly so they can be addressed.
Medical decisions remain based on the patient’s clinical needs. Communication with a law firm is handled with appropriate patient authorization.
Your preferred providers can remain involved
FIC works with referring firms’ preferred providers as well as its statewide network. Our role is to support coordinated medical care and ongoing physician oversight while helping the client stay connected to the plan.
One doctor. One plan. Someone who stays involved.
As Dr. Huffman describes in the video, the approach centers on a physician who stays involved, patient advocates who support follow-through, and case managers who communicate with the referring firm.
Florida personal injury attorneys and case managers can call 866-402-4250 to discuss referring a client and working with Florida Injury Centers.
Florida’s Medical Home for Injury Care.